APPLICATION AND SUPPORT

Here you’ll find everything you need to know about how to start your career within DHL.

We want your application to have the best chance of success. So we’ve outlined the application process, given you tips on how to write a memorable application and answered commonly asked questions about applying for a job with us.

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Application Process

The exact application process you experience will depend on a number of factors: the role, the location, and the division or business area. Having said that, the aim of the process is the same: to get to know each other better. So while we can’t tell you every single step you’ll go through, we can give you a rough idea of what to expect.

Online Application

The best place to search for jobs is online. Once you’ve found a role you’re interested in, click ‘Apply’. You’ll then be able to fill out your application and upload any relevant documents, such as your CV and letters of recommendation (ideally, in pdf file format).

As soon as you submit your application, you should receive an automatic email from us confirming that we have received it. We’ll then review your application to see if your skills and qualifications fit the role.

Depending on the position you applied for, the next steps can be a Telephone interview, a personal interview or an invite to an assessment center (or a combination of it).

Telephone Interview

If your application fits well to the requirements of the role, we’ll invite you to a telephone interview with a member of our team. This will allow us to further assess your abilities and gain a better sense of who you are.

Personal Interview

Assuming all goes well during the telephone interview, we’ll invite you to a personal interview with HR and/or the hiring manager. This will be an opportunity to talk more in-depth about your skills and experience and to show us your personality.

Assessment Center

Impress us during the interviews and we’ll invite you for some positions to our assessment center. Each assessment center is different, but you can expect various practical challenges and team exercises. You’ll also have the chance to meet fellow applicants and senior leaders from our business.

Onboarding

The final stage of the application process is onboarding. This includes filling out some documents and signing your contract. We’ll also send you additional information to help you prepare for your first day – and what we hope will be the start of an amazing journey with DHL.

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What to Expect During a Job Interview

To help you prepare for your interview, here’s a look at what you can expect, of course depending on the role you applied for.

  • The interview will usually last between 30 and 60 minutes. In most cases, an employee from the department you applied to will be present, along with someone from HR.
  • In most cases, we’ll start by asking questions about your CV. You’ll have the chance to describe in detail the stages of your career that have been most important to your development.
  • We’ll then ask specific questions about your professional experience, such as: what were your responsibilities and what did you enjoy about them? What are your strengths? In what ways could you improve? Why you are especially qualified for the role?
  • Finally, we’ll ask about your current situation. Why you are looking to move, how you can contribute to our success right now, any preferences you have within DHL, etc… Anything that will allow us to figure out whether this is the right role for you!
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