Vacancy Number: P40202527

Business Unit: Matla Coal

Business Section: SHEC

Physical Location: Kriel, Mpumalanga


Start Date: 2019-06-25

Application Closing Date: 2019-07-04

Contact Person: Zuritha Du Preez


PURPOSE: • To ensure that Non-Standard Labour (Service Contractors/Providers and Labour Broker Employees), complete work according to Contracts, Scopes of Work or Service Level Agreements. • To control and coordinate Line activities according to the planned schedule. • To quality assure that work is done to specification and completed as agreed.

MAJOR CHALLENGES: • Coordination of activities at various sites • On time availability of planned resources material and manpower • Coordination and control of adherence to the scheduled sequence of activities • Communication between involved parties • Manage end to end processes for Non-Standard Labour.


·       N Dip: Engineering (Essential/Minimum)

·       Certificate First Line Management (Essential/Minimum)

·       B Degree (Relevant) (Recommended/Desirable)


5 years of Relevant Operational Experience with a minimum of 3 years recommended experience within a project management environment

Importance: Essential/Minimum

Involvement: Operational



·       Certificate of Fitness (Essential/Minimum)

·       Psychometric Assessment (Essential/Minimum)



The incumbent will inter alia be responsible for the following:

Administration and Document Control

• Responsible for Non-Standard Labour (NSL) lifecycle from onboarding to exiting

• Map processes and quality assure

• Maintain source documents and requests for services from users

• Monitor flow of work through various phases of prep and computer execution

• Maintain records of standard job tasks/procedures to adequately monitor


• Maintain daily work schedule, inform stakeholders of deviation

• Maintain contractual records/docs such as project status reports and contractor safety files

Contract Management

• Responsible for end to end optimization of NSL application processes (onboarding, induction, medicals, training, excess control, exiting)

• Assist to specify project objectives/scope and plans including delineation of scope/budgeting/scheduling/setting performance requirements

• Act as middleman between Company line management and service suppliers

• Serve as point of contact for role players on contractual execution of activities

• Ensure signed contract SLA are communicated to relevant parties

Customer and Client Relationship Management

• Maintain relationships with internal/external customers

• Facilitating compliance of NSL to meet SLA requirement

• Provide relevant support and advice to role-players and end users to ensure compliance with legislative requirements

• Attend to customer requests/complaints according to Contract Specifications/Service level commitment and conduct regular follow-ups to ensure problems resolved

Effective People Management

• Promote teamwork, provide support and manage performance by creating and maintaining individual development plans for subordinates

• Oversee the recruitment and Human Resources (HR) related activities of reporting staff

• Manage direct subordinates’ performance and development to ensure good performance delivery retention and talent development

• Support subordinates to prioritize workload and monitor the availability of tools and resources required

Functional Excellence

• Develop and maintain functional policies, standards, guidelines, procedures, end-to-end processes, tools, templates, etc. and enforce group-wide adherence to these

• Standardize, simplify and speed-up functional processes and eliminate duplication/bureaucracy

• Develop and apply functional best practices and promote the sharing of best practices/knowledge

• Identify and manage critical functional risks through appropriate mitigation plans and actions

Process Management

• Plan, develop and implement NSL process and procedures aligned with operational scope and legislative requirements

• Proactive risk identification and management of preventative measures

• Optimization of NSL lifecycle to ensure effective and efficient cost application and control

Process Optimisation

• Process owner for optimization of NSL

• Monitor project compliance to deliverables and invoicing

• Oversee SLA compliance

• Ensure contract close-out, extension or renewal

• Maximize resource efficiency through procurement of labor, materials, and equipment

• Ensure construction quality

• Ensure Engineering change management Codes of Practice (COP’s) are adhered to when implementing any changes to civil structures, equipment or processes

• Oversee interface with access control, Safety, HR labor processes, and end user expectations

Safe and Healthy Work Environment

• Maintain and ensure a healthy environment, safe operations, and practices, ensuring compliance with all applicable Safety Health and Environmental (SHE) policies and procedures in line with set standards

• Encourage a culture that focuses on safety in all operations

• Ensures NSL are effectively and sufficiently and trained in site/s requirements of operation/s

Behavioral Alignment

Demonstrates the following:

• Creativity, collaboration, sociable and awareness to the ecosystem

• Stewardship, accountability, ability to develop trust, safety conscious and ethical

• Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions

• Ability to be inclusive, eagerness for multiple skills, embrace multiple cultures, accept different approaches and be human-centric/empathetic

• Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective

Applicants must submit a CV to  on or before 2019.07.04 at 16:00. The appointment will be made in accordance with Exxaro’s Employment Equity policy.

If you have not been contacted within 28 days of the closing date of this advertisement, please accept that your application was unsuccessful.